Frequently Asked Questions
Everything you need to know about our premium pet apparel and accessories.
How do I ensure I choose the right size for my pet?
We provide a detailed sizing chart on every product page. We recommend measuring your pet's neck, chest, and back length while they are standing. If your pet falls between two sizes, we suggest ordering the larger size for maximum comfort.
When will my order be shipped?
Standard orders are processed within 1-2 business days. Once shipped, domestic delivery typically takes 3-5 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for pet clothing?
We accept returns within 30 days of delivery, provided the items are in original, unworn condition with all tags attached. For hygiene reasons, please ensure the item is free of pet hair before returning.
Are Wilsons Pet Food garments machine washable?
Most of our fashion items are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the integrity of the fabric and prevent shrinkage.
Do you offer international shipping?
Yes, we ship our pet fashion collections worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.